FAQ

FAQ

Are you a manufacturer or trading company?

We are a professional manufacturer of non-destructive testing machines, including eddy current testing, ultrasonic testing, EMI magnetic flux leakage testing, and EDM notch machine.


Instrument, probe, software, and mechanical system is all researched, developed and manufactured by our own factory.


Do you have warranty for your products?

Yes, we provide 1 year warranty.  But probes as vulnerable parts, are not covered in warranty. Details please refer to our warranty policy.


What languages are supported by the interface?

The interface supports multi-languages including Chinese,English,Turkish,Korean, etc. We can also customize the language according to your requirement.


What's your production lead time?

It depends. Production lead time varies from 3 days to 5 months for different products.


Can I get a free technical proposal?

Yes. Please feel free to provide your test product size range and test requirements, we can provide a free technical proposal for your reference.


Do you provide OEM/ODM service?

Yes, we provide OEM/ODM service.


Can you customize probes ?

Yes, we can customize probes for you. Require your providing a sample for our evaluation firstly.


Do you have service after machine installation?

Yes, we provide continuous online support for long term. Onsite service is also available.


What's your MOQ?

MOQ is 1 piece.


Do you have CE certificate?

Yes.

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